Following the surprise change in March 2016 to the the law which required travellers to apply for a Visa on Arrival, citizens of an extra 79 countries were granted visa free entry. This meant these travellers could enjoy their Bali holiday (and elsewhere in Indonesia) minus the cost and queues applying for an Indonesian Visa on Arrival. Border closures during the Covid-19 pandemic shut down almost all travel to the popular island of Bali. The borders have been selectively reopened in stages in 2022 and they have reinstated the Visa on Arrival requirement for citizens of a number of countries. This requirement is still in force as at 7th November 2022.
UPDATE: They’ve also implemented a couple of other changes recently, including an eCustoms declaration, which we’ve added information and a link to download the form, at the bottom of this page.
The steps you need to follow to enter Indonesia are now:
- Scan Pedulilindungi app QR code at entrance to immigration
- Download it before you fly, to save time
- Health Quarantine Check
- have passport, printed vaxx cert ready, Pedulilindungi app on standby in case they ask for it
- VOA if required (see below)
- Immigration – passport and boarding pass (head to the leftmost counter if over 65)
- Baggage Pickup
- eCustoms Declaration
- Scan a QR code that will save once you complete the online form on your phone
- The details are at the end of this article
Which Indonesian Visa do I need?
While citizens of all ASEAN countries now have visa-free entry to Indonesia, the Visa on Arrival (VoA)has been re-introduced for most other countries. Use this official link for more INFO. Or this one, from the Indonesian Embassy in Switzerland, which is more recent.
These are the things you need to show, preferably in hard copy. This information is provided by the Public Relations Sub-Coordinator of the Directorate General of Immigration, Achmad Nur Saleh.
- Your passport that is valid for at least 6 (six) months
- Return ticket or onward ticket to another country
- Covid-19 vaccination certificate (full dose)
- You’ll need to download the Pedulilindungi app. Save time by doing this before you fly.
- Proof of payment for VoA (if required)
Applying for the VoA
- As per Government Regulation No. 28 of 2019, the Visa on Arrival costs Rp 500.000.
- The same charge applies any VoA extension
- Apply for VoA at the Bank Rakyat Indonesia (BRI) counter
- this is located before immigration check points in the arrival hall.
- Payment is accepted in cash, in US Dollars and Rupiah
- You may request currency change first if you do not have either.
- Visa on Arrival can only be extended once, for 30 days.
- Extensions are available at your closest immigration office.
Can I get an e-Visa?
Visitors requiring a VoA fall into two groups when seeking to apply for an eVisa for Indonesia. Australian passport holders fall into the red group requiring more information. This is the page for all online visas currently available. Select the type of visa you require from the tabs available. The eVisa link you need is the one on the right ‘Foreigners Reporting Application’. However this link is returning a blank page at the time of writing, but it is still worth trying your luck.
Unlike many other countries which appoint authorised agents for Visa applications, the Indonesian Immigration has not noted any agents on their website. However, we have noted agents offering their services including VFS Global. They do claim that the service is provided under an exclusive agreement with TLP, the partner of the Immigration Department for Republic of Indonesia and Bank Mandiri. The visa is available to both Bali and Jakarta-bound travellers. On arrival, you can use the the ‘dedicated fast-track lane’.
Of course you do have to pay a ‘VFS Global Fee’ fee of USD30 as agent, which effectively almost doubles the cost of the Standard VOA Fee of USD35. If you ‘upgrade’ the Service fee to ‘Express’, you’ll pay USD92.50 instead of $30, to include a meet and greet service.
Can I get a Transit visa?
We welcome any feedback on this topic in our Comments section. This is a very popular destination and we will update the story as things change.
This has been implemented since we visited in September and replaces the paper form previously used. You’ll need to download the form and it’s best to complete it before you fly. Once you’ve completed the form, you’ll receive a QR code which you can scan on arrival and show the officer.