News
13 comments

Malindo Air revises free baggage allowance

by on November 22, 2017
 

Malindo Air’s free baggage allowance for economy passengers will change for flights booked on and after 1st December 2017. The changes affect only flights on jet aircraft, not those serviced using the airline’s ATR 72 models.

Free baggage allowance changes – the details

Bookings made and ticketed until 30th November 2017 will have the current free baggage allowance.

Free Baggage Allowance

The baggage allowance for Economy Class passengers has been revised to 25KG across the entire Malindo Air network from 1st December 2017.

  • This includes Kuala Lumpur (KUL) to Amritsar (ATQ) & Delhi (DEL) for both inbound and outbound segments.
  • The revision also applies to codeshare flights on Malindo Air’s sister airline, Batik Air (ID).
  • Free baggage allowance for Dhaka (DAC) and Chittagong (CGP) remains at 35KG.
  • The free baggage for ATR 72 flights will remain at 15KG.

The two (2) piece luggage restriction has been relaxed. Passengers may carry more than two pieces of luggage, with total weight within the permitted free allocation. However, any request made at the airport. beyond the maximum allowed allowance is subject to excess baggage charges.

Capping of Allowance

With effect from 27th March 2018, Malindo Air will set a capping of total baggage allowance (free baggage + prepaid baggage) for ease of operational requirement.

  • For Boeing flights:
    • All routes except Dhaka (DAC): 50 KG (25 KG free baggage + 25 KG prepaid baggage)
    • Dhaka (DAC): 55 KG (35 KG free baggage + 20 KG prepaid baggage)

For ATR operations: The maximum allowed prepaid baggage allowance applies to all routes: 35 KG (15 KG free baggage + 20 KG prepaid baggage)

For codeshare and interline flights, including Batik Air (ID), Lion Air (JT), Wings Air (IW), Thai Lion Air (SL) and Turkish Airlines (TK), the maximum baggage allowance per passenger follows the operating carrier’s requirement.

More information – check the Malindo Air website.

comments
 
Leave a reply »

 
  • Oliver Berrigan
    March 4, 2018 at 8:19 PM

    Be clear: how much luggage checked in can we have? Two people traveling together on the same ticket?

    How much carry on can we bring?
    Is it measured by bag or total weight?

    Reply

    • March 4, 2018 at 10:50 PM

      Hi,
      Each economy class passenger has an allowance of 25kg each of checked baggage, regardless of the number of items. The accepted practice is Malaysia is that passengers travelling on the same ticket may combine their allowances. Your carry-on is calculated both by size and weight (7kg). You may have two pieces. Baby strollers and wheelchairs are carried free of charge, but you need to get them tagged at check-in. Full baggage information can be found here: https://www.malindoair.com/the-malindo-experience/baggage2.
      Hope this helps.
      ** Remember, most airlines don’t like you to make any one bag too heavy, for health & safety reasons. 25kg per bag is usually OK.

      Reply

  • Oliver Berrigan
    March 4, 2018 at 8:21 PM

    Is it measured by weight per bag or total weight?

    Reply

  • Sanne Daron
    April 24, 2018 at 9:51 PM

    Hello, we are flying from depansar (Bali) to Brisbane (Australia). I know for the check in bagage it’s maximum 25kg/pax. We have 2 surfboards in 1 bag (8.5ft) and 2 backpacks. all together it wont be more than 50kg, but is it ok that the board bag is 3 meter? And also, do we need to do anything special for this or is it normal check-in? Thank you.

    Reply

    • April 25, 2018 at 11:58 AM

      Hi, There is an oversize baggage counter, but you’ll need to take your surfboards to the normal check-in counter first to be tagged then drop them at the oversize counter. The check-in people will direct you. Just a couple of cautions: Because the boards are long ones, there may be a sporting goods fee, although this is not automatic. It might also be a good idea to call the airline to check that the aircraft can actually fit the board, as they use a Boeing 737.

      Reply

  • Kim Taylor
    April 28, 2018 at 10:19 PM

    I bought my ticket before you changed baggage allowance.It says 30kg on it.Do I get the new total allowance of 32 kg andwhere can I purchase extra kg for my flight on Wednesday 2 nd May to Brisbane.Thankyou

    Reply

  • Rachel Shenton
    August 28, 2018 at 2:11 PM

    Hi where on the Malindo air website can you purchase excess baggage before you fly?

    Reply

    • August 28, 2018 at 6:09 PM

      Hi Rachel, I’m assuming you’ve already booked your ticket and want to add more luggage allowance. I couldn’t find it either, so checked with Malindo Air, who replied speedily: “Passengers who have booked their tickets can go to “Manage Booking” (on the landing page, below the main banner) to make changes to their booking. Otherwise, they can contact our customer care line or reach out to our ticketing office to assist them.”
      I hope this helps.
      Basically, it’s just confirming that they don’t have a page detailing the rates with a link. You’ll get this information when you have a booking number to enter through ‘Manage my booking’.

      Reply

  • Sammy Verhage
    September 3, 2018 at 8:29 AM

    Hi

    I would like to fly from Bali to Brisbane with Malindo air.
    We are cycling around the world and are 3 people, we have 3 bicycles and 4 surfboards in 2 bags (6’0) and one bodyboard bag.

    Can we fly with all this with malindo?
    If so what would the extra costs be?

    Thank you very much,
    Sammy

    Reply

    • September 3, 2018 at 1:18 PM

      You should be able to take them with you, but as for the charges and any packing guidelines, please contact the airline directly. https://www.malindoair.com/contact-us. They have these two email addresses that should also be helpful:
      Baggage Services
      +6010 288 8741
      +6010-401-0938,
      +6010-401-0936
      Email: [email protected]
      Operating Hours : Daily 8am – 10pm

      and their general care line in Malaysia:
      Customer Care Centre
      +603 – 7841 5388
      Operating Hours: 8am – 10pm (GMT+8)
      Monday to Sunday
      Email: [email protected]

      Reply

  • Jacqueline Macagaan
    September 14, 2018 at 5:48 PM

    Good PM,
    We (Mohammad rayan Macagaan, Fahad Radiamoda and Hanif Radiamoda) have an inquiry because we purchased ticket from manila to kuala lumpur to lahore via KIWI.COM on September 19, 2018 and we would like to ask if we have free checked in baggage. Hoping for your immediate reply. Thank you so much

    Reply

    • September 14, 2018 at 6:43 PM

      Hi,
      As per the advice given in the article each passenger will receive a free baggage allowance of 25kg.
      If you need more, this may be purchased as per the Malindo Air guidelines.
      Have a great flight.

      Reply

Leave a Response 

This site uses Akismet to reduce spam. Learn how your comment data is processed.