If you’re taking a trip that requires a Bali airport transit or transfer it helps to know what to look out for. Malindo Air’s flights to the eastern cities of Australia, currently Brisbane and Melbourne stop for an hour each way in Bali’s Ngurah Rai International Airport. Adelaide flights will start in mid April 2019 with Sydney yet to be announced.
Bali airport transit – how does it work?
Tickets for these Malindo Air routes are sold as straight through tickets, or one leg only. Therefore if you are travelling all the way through, you may have different seat mates for each part of your journey. Passengers with the same flight number for both legs will only have a short one hour transit.
Passengers who purchase a straight through ticket, with an earlier flight on the Kuala Lumpur/Bali leg. will have a change of aircraft for the second leg. Transfer passengers are those who are changing aircraft or airline for the next stage of their journey. These tips are for those making an international transit/transfer. Passengers making an international/domestic transfer should follow the signs for this type of transfer as you will have to pass through immigration checks.
Do I have to leave the aircraft?
Whether you have to leave the aircraft or not is generally decided by the airport authorities. On an earlier flight to Brisbane with Malindo Air, we were not allowed to leave the aircraft in either direction. The opposite was the case on a recent trip to Melbourne and back. On both occasions we were given new boarding passes for the onward leg, but they were handed to us on board on the first trip.
The Transit area
So you’ve been told you must leave the aircraft. These are eight useful things to know.
- Take all your hand carry items with you. The aircraft is cleaned while you’re gone.
- Remember to take your phone and cables/earphones or other small items from the seat pocket.
- You will receive a new boarding pass, even if your seat remains the same.
- Your new boarding pass must be stamped at a second counter. You will be directed where to go.
- You may have to walk a long way.
- If you need assistance or a wheel chair, advise your airline to request assistance.
- If there are a lot of passengers, the queue may be long and possible slow.
- If you are parked at Bay 9, it is a long walk to the transit counter.
- You’ll only have time to go up to the departure lounge and walk back to your aircraft.
- If you’re lucky and are in a low numbered bay, you should have time to enjoy the departure lounge.
- Transit Passengers are waved through the security check after getting their new boarding pass.
- You go up the departure lounge close to the low numbered boarding gates
- New passengers(those who’ve just checked in) enter through the Duty Free area from the security controls.
- Entrance to the duty free shops area is clearly marked.
If you have the time…
- There are no further security checks before re-boarding your aircraft/onward flight
- This means you can fill a water bottle before you board your aircraft.
- There is a filling station just outside the washroom entrance.
- What’s on offer in the Departure Lounge?
- They have a wide range of duty free items on sale, from international brands to good quality local products and souvenirs.
- There are food and drinks outlets, bars and a newsagent as well as shops selling other sundry items.
- If you have Lounge access and the time to spare, they can be found upstairs in the central area of the departure lounge.
- The boarding gate seating is spacious and the windows have a good view of the goings-on on the tarmac.