Changi’s new Terminal 4, slated to open on the site of the former Budget Terminal in 2017, will be a hybrid airport catering for both low cost and full service airlines.
Plans indicate that the airport will feature many self-service and automated options for passengers, allowing speedier check-in and bag drop as well as immigration clearance and boarding at the departure-gate. It is envisaged that the check-in terminals will be available throughout the day, allowing early arrivers the opportunity to complete their check-in and take advantage of the other services offered by the airport. Staff will be available to assist those unfamiliar with self check-in procedures.
With a much larger space than the old Budget Terminal, Terminal 4 is introducing a walk-through retail concept with more than 15,000 square metres of space dedicated to shopping and dining.
While the new terminal expected to handle mainly origin-destination traffic, it is expected that a dedicated free airside shuttle between T4 and Terminal 2 will be available for passengers to transfer to connections on non-T4 airlines. In addition, a free shuttle service between Terminal 4 and the other terminals will also be provided for the convenience of passengers and visitors enabling easy connection with public transport such as the MRT.
Cathay Pacific has booked its place the first confirmed airline customer and it is understood that the airport management is in discussion with a number of other potential customers to decide their position. As a full service airline, Cathay Pacific has unveiled plans for check-in and other airline specific needs including lounges.
UPDATE 23rd July 2015 – AirAsia to be the T4 anchor tenant.