AirAsia returns to Changi Terminal 4

All AirAsia flights, operated by

• AirAsia Malaysia (flight code: AK),
• AirAsia Thailand (flight code: FD),
• AirAsia Indonesia (flight code: QZ) and
• AirAsia Philippines (flight code: Z2)

will arrive at and depart from T4.

Departing and arriving flight schedules will not be affected by the move.

All affected passengers will be notified of the change through email and SMS and receive a new flight itinerary by email. They should also update their contact details to ensure they are notified of any updates to their flights.

At Changi Terminal 4

The move also includes the following adjustments:

• Check-in kiosks in Terminal 4, Departure Hall, Row 4
• Self check-in baggage system located at Row 4
• Service Counter at Row 4
• Group check-in at Row 3

AirAsia strongly encourages all passengers to perform self check-in on the airasia Super App before arriving at the airport and use the e-boarding pass to board the flight. Online check-in is available from 14 days prior and up to 1 hour before the scheduled departure time.

Passengers travelling to Singapore are required to submit their SG Arrival Card within three days prior to the arrival date via eservices.ica.gov.sg/sgarrivalcard. The fee is USD18 (SGD25) and it takes 1-2 working days to be processed. Payment must be made when submitting the documents.

Passengers with connecting flights at other terminals should plan ahead to ensure sufficient time to move between the terminals. As this requires clearing immigration, the SG arrival card is required.

For FAQs, please refer here. For the full Travel Requirements to Singapore, please refer here.