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Qantas now charging for selecting domestic exit row seats

by on July 5, 2017
 

We’re learning from Australian Business Traveller that Qantas is today changing their policy regarding domestic seat selection. Until today, passengers have been able to select exit row seats without charge, giving everyone the opportunity to get some extra legroom on flights within Australia.

This policy favoured frequent flyers holding status with the airline (Silver, Gold, Platinum and higher). These frequent flyers can typically select any seat forward of a certain point in the aircraft at any time. Others have generally only been able to select, for example, row 19 and back on a Qantas 737 right up until check-in. This excludes exit row seats at rows 13 and 14. When web check-in opens, all passengers have previously been able to select any seat for free, including exit-row seats.

Fees now payable for all exit-row seats

This changes from today, with exit row seating now a chargeable extra for all passengers, regardless of frequent flyer status. Charges range from AUD 20 to AUD 60 depending on the length of the flight. It applies to flights on both the Boeing 737 and Airbus A330.

Flights between New Zealand and Australia are also affected. Previously, exit row seats have been available without charge when checking in at the airport. From today, selecting an exit row seat will attract a fee upward of $25 (or $90 from Perth to Auckland).

All the usual exit row requirements must be met if you’re selecting an exit row seat. These include being over 15 and physically able to assist in an emergency. You’ll be moved to another seat if these conditions cannot be met. When paying for seat selection, remember to check in online even if you have selected your seat. You should also have a copy of your seat selection purchase receipt handy when you arrive at the airport.

You can find out more about advance seat selection, including exit row seat requirements, on the Qantas website.

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