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Malindo Air waiver policy updated

by on April 18, 2020
 

Malindo Air waiver policy has been updated, giving passengers added flexibility. The updated waiver covers all Malindo Air International flights and domestic flights between Kuala Lumpur and Sabah/Sarawak. Domestic flights within Peninsular Malaysia are not included in this waiver.

Malindo Air waiver policy – Eligibility

The waiver covers Malindo Air tickets issued on or before 17th March 2020 for travel after 17th March 2020. It applies to tickets where one or more flight has been cancelled by the airline.

Sector Flight Operated by Travel up to
Kuala Lumpur – Perth Malindo Air 19th May 20
Kuala Lumpur – Denpasar – Melbourne Malindo Air 31st May 20
Kuala Lumpur – Denpasar – Brisbane Malindo Air 31st May 20
Denpasar – Perth Malindo Air code share Batik Air 30th June 20
Kuala Lumpur – Adelaide Malindo Air Indefinitely
Kuala Lumpur – Sydney Malindo Air Indefinitely

One change permitted free of charge per passenger to move the travel date within 12 months at no cost. Subject to seat availability.Re-Booking Options:

Refund Option:

  • Refund is issued in the form of a travel voucher.
  • Vouchers must be redeemed within 6 months of voucher date.
  • Travel date is based on seat availability up to 11 months ahead of redemption date

The airline advise that the policy will be updated as required. Contact Malindo Air for more information. Find the updates posted on the top of their home page.

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