AirAsia domestic flights are set to resume scheduled services on 29th April 2020, starting with Malaysian routes. Services will be resumed progressively, subject to approval from the authorities. Thailand services are set to resume on 1st May, followed by the Philippines 1st May, India 4th May and Indonesia 7th May.
AirAsia domestic flights
Initial resumption of services for key selected domestic routes will increase gradually to include international destinations across the network. All resumptions will depend on the situation and government lifting of border and travel restrictions.
Flights are now open for booking via the airasia.com website and the mobile app. Passengers may use their credit accounts to redeem these flights. Further details on more routes and flight schedule will be announced in the coming weeks, subject to approval from the authorities.
President (Airlines) of AirAsia Group, Bo Lingam said the company is pleased to be able to fly again starting with domestic routes and hope to resume full operations as soon as possible. The Covid-19 pandemic has generated a review of guest handling procedures both on ground and onboard, in co-operation with airport authorities. AirAsia is working to ensure that relevant precautionary measures are in place to ensure a safe, pleasant and comfortable journey.
….. At AirAsia, the safety and well-being of our passengers and employees is always our highest priority. Bo Lingam
He added that the airline works actively with all regulators, local governments, civil aviation and health authorities. They also adhere to guidance from the World Health Organisation (WHO) and International Civil Aviation Organisation (ICAO). This ensures the highest standards of compliance and conformance are in place for each flight.
A reminder to passengers
The universally recommended protective precautionary measures including
- wearing a mask,
- social distancing and
- observing high personal hygiene.
All aircraft are fitted with hospital-standard High Efficiency Particulate Air (HEPA) filters and will be thorough disinfected after each flight.
For more information, check out their FAQs.
- You can contact AirAsia Virtual Allstar (AVA)
- chat live with a Customer Happiness agent on airasia.com or support.airasia.com for further assistance.
- Stay updated via Travel Advisories issued by AirAsia on airasia.com and social media platforms.
Check your flight status for live updates given the ever-changing.
|AirAsia||Date of Resumption|
|AirAsia Malaysia (AK)||29th April 2020|
|AirAsia Thailand (FD)||1st May 2020*|
|AirAsia Philippines (Z2)||1st May 2020*|
|AirAsia India (I5)**||4th May 2020*|
|AirAsia Indonesia (QZ)||7th May 2020|
|AirAsia X||Date of Resumption|
|AirAsia X Malaysia (DJ)***||To be determined*|
|AirAsia X Thailand (XJ)***||To be determined*|
[/table] *Subject to government’s approval
**I5 only operates domestic routes in India
***D7 and XJ only operate international routes