Malaysia is seeing an increase in Chinese travellers returning to the country after a slowdown in 2014. Chinese and Malaysian Airlines have increased both the number of routes and frequency of flights to cater to this demand.
Chinese Travellers Affairs Helpdesk – the details
As most of the visitors speak only Mandarin, this new initiative will ensure a seamless experience for Chinese tourists. KL International Airport (KLIA) is the first airport in Southeast Asia to launch such a helpdesk.
The helpdesk will offer:
- Two Mandarin-speaking volunteers to assist and guide the Chinese tourists.
- They will assist with directions and provide additional on-arrival information.
- The helpdesk is located as you approach the Immigration Counters.
- A similar helpdesk will open at KL International Airport 2 (klia2) on 1st September 2017.
- Operation hours until end September 2017 are from 7 pm to midnight to cater to the majority of flights from China.
- From 1st October, operation time will be from 5 pm to 1 am, to accommodate higher tourist traffic.
…. These initiatives will boost the confidence of more Chinese tourists to choose Malaysia as their holiday destination. Dr Siew