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Got a BigPay card? Beware of latest scam

December 17, 20202 minute read
BigPay,BigPay card

AirAsia’s BigPay has just issued a security news about the latest methods scammers are using to get their hands on your money. So keep your BigPay card in your care and like any other financial instrument be careful when using it.

BigPay card – latest Scam

The company, part of digital platform, has issued the following statement. Emails have also been sent to all card holders.

The Statement

“As part of our efforts to keep all BigPay users up to date, we’re here to update you on how scammers are changing their methods to scam BigPay users!

 Recently, we have discovered that scammers and fraudsters are using new narratives and excuses to trick users for their OTP and money. These new narratives often come in the likes of:
  • Scammers informing BigPay users that their blue BigPay card is changing to red, hence the customer is needed to provide their details and OTP for verification
  • Scammers informing BigPay users that they will be receiving a premium BigPay card, hence the customer is needed to provide their details and OTP for verification
 We would like to clarify that these are absolutely not true – the BigPay card remains solely the same striking blue, and there are no existing premium BigPay cards available to anyone.

However, this doesn’t mean that the previous method of scamming BigPay users with reasons like cashbacks, lucky prizes or rewards have stopped. They are just more of the many methods that scammers use to try and access your BigPay money – so stay alert and vigilant towards any suspicious or too-good-to-be-true messages!

If you’d like to know more about how BigPay keeps your money safe, you can read our article here.  As always, let’s keep your money safe together.”

Don’t have a card yet and want to know if it’s useful? Check out our story.

# AirAsia BigPay, BigPay, online scam warning, Scam Alert, Singapore Changi Airport
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