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Singapore Airlines Air Travel Bubble to Hong Kong

by on November 12, 2020
 

Singapore has announced an agreement to start an Air Travel Bubble arrangement between Singapore and Hong Kong on 22nd November 2020. Singapore Airlines has welcomed the agreement and has released the flight schedule for flights into early December. 

…. This air travel bubble arrangement is an important step for both Singapore and Hong Kong as we rebuild from the impact of the Covid-19 pandemic, and supports the ongoing recovery of the airline industry. It paves the way for us to open up in a safe and calibrated way with the necessary testing protocols in place, and provides a promising model for other bilateral arrangements around the world. Singapore Airlines CEO Goh Choon Phong

He added that the airline considers keeping customers and crew safe and secure their our top priority. As such, SIA Group reassures travellers that all precautionary measures are in place to safeguard everyone’s well-being during the travel journey.

SIA Group Air Travel Bubble flights

Within the SIA Group, Singapore Airlines will operate Air Travel Bubble flights to Hong Kong while Scoot will operate the non-Air Travel Bubble flights.

Singapore Airlines Flights to Hong Kong

The inaugural ATB flight from Singapore, SQ890, will depart on 22nd November. The inaugural ATB flight SQ891 departs Hong Kong on 23rd November.

Date Flight Depart STD Arrive STA Aircraft
22nd Nov SQ  0890 SIN 10:00 (10am) HKG 14:00 (2pm) A350-900
23rd Nov SQ  0890 SIN 08:00 (8.am) HKG 11:45 (11.45am) A350-900
23rd Nov SQ  0891 HKG 12:55 (12.55pm) SIN 16:55 (4.55pm) A350-900

*All times local

Flight schedules  25th November to 4th December 2020

Flight Days of operation Depart STD Arrive STA Aircraft
SQ  0890 25th Nov (Wednesday) SIN 07:35 (7.35am) HKG 11:20 (11.20am) A350-900
27th Nov (Friday)
29th November (Sunday)
30th November(Monday)
2nd December (Wednesday)
4th December (Friday)
SQ  0891 25th Nov (Wednesday)  HKG 12:30 (12.30pm) SIN 16:30 (4.30pm) A350-900
27th Nov (Friday)
29th November (Sunday)
30th November(Monday)
2nd December (Wednesday)
4nd December (Friday)

*All times local

Non-ATB flights to Hong Kong

From 7th December 2020, Singapore Airlines will operate daily return ATB flights to Hong Kong. Customers who are not eligible to fly on ATB flights may choose to fly on Scoot to Hong Kong.

Flight Depart STD Arrive STA Aircraft
TR  0980 SIN 14:15 (2.15pm) HKG 18:15 (6.15pm) 787-9
TR  0981 HKG 19:15 (7.15pm) SIN 23:20 (11.20pm) 787-9

*All times local

Eligibility for Air Travel Bubble Flights

The SIA Group clarifies that ATB passengers must fulfil the criteria set for entry by Singapore/Hong Kong. The airline can assist you with this and have issues some helpful points.

A non-ATB travellers:

  • Customers with existing bookings who do not meet the ATB requirements
  • Travellers transiting through Singapore or Hong Kong are not eligible for ATB flights
    • They will have the option to be re-accommodated on Scoot instead.
  • Please note that passengers travelling on Scoot – ATB flights must:
    • meet the entry requirements for Singapore or Hong Kong
    • have to serve either a Stay Home Notice or a quarantine

Affected customers will be notified via SMS, email or through the SingaporeAir mobile app. Singapore Airlines customer service agents will also contact those who booked directly with Singapore Airlines for travel between 22nd November 2020 and 31st January 2021 to assist with the reaccommodation.

Customers with direct bookings who have had their flights cancelled, should use the Covid19 Assistance Request Form to request rebooking, refund, or flight credits.

Need urgent assistance?

Contact your local Singapore Airlines reservation office. Customers with bookings made through a travel agency should contact their travel agent directly. Those with bookings made partner airlines should approach them directly for assistance.

Customers who choose to be re-accommodated onto a Scoot flight:

  • Receive baggage allowance and meals on board the flight
  • All PPS Club and KrisFlyer members will still earn KrisFlyer miles on flights operated by Scoot.
  • Other PPS Club and KrisFlyer Elite tier benefits will not be applicable on the re-accommodated Scoot flight.
    • priority check-in,
    • additional baggage allowance
    • lounge access will

Pre-flight information

Customers are required to ensure that they are eligible to travel under the Air Travel Bubble (ATB) arrangement before booking an ATB flight.

Special food offerings on board

Cathay Pacific is also part of this ATB arrangement. Both Singapore Airlines and Cathay Pacific will be offering  month-long special menu, starting from 22nd November 2020. Passengers may look forward to local fare from Hong Kong such as a selection of Dim Sum, Soya Sauce Chicken Noodle, and Lotus Leaf Rice with Chicken, while popular Singapore dishes include Carrot Cake and Nasi Lemak.

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