SIA Group expands VTL services

The Singapore Airlines Group expands its VTL services (Vaccinated Travel Lane), adding new destinations and increased flight frequencies.

VTL services, new and expanded

The Singapore Airlines (SIA) Group will expand its Vaccinated Travel Lane (VTL) network to 47 cities from 25 countries in the coming weeks. Singapore Airlines will progressively add Dubai, Hong Kong, Manila, New York (Newark), and Phuket from 25th February 2022.

In addition, SIA will lift frequencies for flights between Singapore and several existing VTL destinations. These are Bandar Seri Begawan, Colombo, Male, and Phnom Penh. Scoot, SIA’s low-cost subsidiary, will progressively include Chiang Mai, Cebu, Clark, Davao, Hong Kong, Jeddah, Krabi, London (Gatwick) and Phuket to its VTL network. Scoot will also increase its frequency for services between Singapore and Phuket.  More details on these flights can be found below.

Please note Flights to Malaysia (Kuala Lumpur), will return to full capacity after a temporary suspension and their only land connection to Johor Bahru, will open for VTL services from 22nd February.

Information on SIA’s VTL flights can be found on their dedicated VTL page. This page will also give you links to the requirements in destination countries.

Please refer to the full SIA flight schedule, including for non-VTL flights when making your bookings.

New VTL services

[table style=”table-striped”]

SCOOT dedicated VTL services schedules are subject to change in accordance with the latest travel regulations
Route	Flight No	Starting Date	Services per week	Aircraft type	Additional Info
Cebu to Singapore	TR385	4th Mar	4 X weekly	Airbus A321neo
		8th Mar	5 X weekly
Chiang Mai to Singapore	TR677 & TR675	5th Mar	4 X weekly	Airbus A320neo
Clark to Singapore	TR387	4th Mar	daily	Airbus A320
Davao to Singapore	TR361	4th Mar	3 X weekly	Airbus A321neo
Hong Kong to Singapore	TR981	25th Feb	daily	Boeing 787-9
London (Gatwick) to Singapore via Bangkok	TR753	22nd Mar	3 X weekly	Boeing 787-8
Jeddah to Singapore	TR9597	24th Feb	3 X weekly	Boeing 787-8
Krabi to Singapore	TR689	4th Mar	3 X weekly	Airbus A320neo
Phuket to Singapore	TR653	4th Mar	daily	Airbus A320	currently 3 X weekly
Singapore Airlines dedicated VTL services schedules are subject to change in accordance with the latest travel regulations
Dubai to Singapore	SQ495	24th Feb	daily	Airbus A350-900 medium haul	The inaugural VTL flight SQ495 departs Dubai on 24th Feb arriving Singapore on 25th Feb.
Hong Kong to Singapore	SQ883 and SQ895	25th Feb	2 X daily	Airbus A350-900 or Boeing 777-300ER	aircraft depends on flight schedule
Manila to Singapore	SQ915, SQ917, SQ919 & SQ921	4th Mar	24 X weekly	Airbus A350-900 medium haul	All flights between Manila and Singapore
		27th Mar	28 X weekly
Newark Liberty International Airport to Singapore	SQ21	27th Mar	daily	Airbus A350-900 ultra long range	In addition to the existing 2 X daily VTL flight from New York’s John F Kennedy Airport to Singapore.
Phuket to Singapore	SQ727 & SQ735	4th Mar	2 X daily	B 737-8
		27th Mar – 31st May	3 X daily
		1st Jun to 30th Sept	4 X daily
		1st Oct	5 X daily

[/table] [table style=”table-striped”]

Frequency increase in existing SIA VTL services
Route	Flight No	Currently	Starting Date	extra	Services per week	Aircraft type
Brunei to Singapore	SQ143 (VTL until 25th Mar) SQ147 from 27th Mar	3 X weekly	9th Mar	2 additional flights Wed & Thurs	5 X weekly	Boeing 737-8
Phuket to Singapore			1st -30th Apr (seasonal)	1 extra	4 X weekly
Colombo to Singapore	SQ469	daily	1st Oct	2 additional flights Wed & Sat (SQ465)	9 X weekly	SQ465 – B737-8 Q469 – A350-900 medium haul
Male to Singapore	SQ437	10 X weekly (3 X VTL)	4th Mar	4 additional	2 X daily SQ437 (daily VTL)	Boeing 737-800NG
Phnom Penh to Singapore	SQ153	daily	1st Jun	SQ153 & SQ155	3 X daily	Boeing 737-8

[/table]

SIA Customers with Existing Bookings

SIA customers with existing bookings will be notified if their flight has been designated as a VTL flight. Those who do not meet the VTL requirements may choose to

• rebook their flights or
• request for a refund

This also applies to partially used tickets

Use the Singapore Airlines Assistance Request Form to submit the request. Travellers requiring urgent assistance may also call their local Singapore Airlines reservation office.

Customers with bookings made through a travel agency or partner airline must contact them directly for assistance.