Ready to fly? AirAsia is travel ready

AirAsia Group is ready to fly, with operating crew and frontline staff 100% vaccinated. In addition, multiple contactless safety and hygiene measures are in place to ensure the highest standards are maintained ahead of the resumption of air travel, expected soon.

Ready to fly

AirAsia Group CEO Tony Fernandes says their airlines are ready to fly and their strict safety policy mandates that all operating crew and frontline staff are fully vaccinated to return to work. This covers all those serving guests, including pilots, cabin crew and airport staff.

These stringent health and hygiene protocols and robust standard operating procedures ensure that travellers can enjoy peace of mind when flying again.

… The acceleration of vaccines in all of our key markets is setting us up for a strong return to the skies. More than 50% of the adult population in Malaysia is now fully vaccinated, and Malaysia is tracking to have at least 80% of its population vaccinated by the end of 2021. We are also seeing promising progress in Singapore, Korea and the Philippines.

With more than 50 countries welcoming vaccinated travellers again and an accelerated vaccination effort across Asean, he’s hopeful that countries will soon ease travel restrictions for vaccinated travellers. This should be for both domestic and international travel and can include resumed plans for travel bubbles.

…. Thanks to vaccines being aggressively rolled out in all of our key markets, better testing and education, the end is in sight and I’m hopeful we will be able to return to the skies in coming weeks. Importantly, we are fully prepared and ready for take off.

The AirAsia Group was one of the first airlines worldwide to achieve the top 7/7 rating for being Covid-19 safe by the aviation experts at Airlineratings.com. All airlines in the Group are IOSA accredited. This is the global benchmark for upholding the highest safety standards at all times. AirAsia considers safety of staff and guests their top priority and has used the downtime in flying to implement robust procedures and innovations to make flying even safer and more hygienic than ever.

Check In procedures

Check-in procedures have been updated to ensure minimal physical interaction and processing time at the airport.

Passengers are encouraged to:

• do self check-in online via the airasia super app platform
• use automated bag drop facilities
• avoid fees for using a check in desk agent.

AirAsia also provides numerous digital payment options and mobile boarding passes are accepted at all airports it services.

New features

• Travellers can verify any required medical documents online in real time before going to the airport
• The airline Group is preparing the roll out of biometric facial recognition technology at key ports.
  • This will commence with klia2 in the near future.
• The AirAsia check in system using the airasia super app will be integrated with the Malaysian government’s MySejahtera digital health app.
  • This will enable a seamless and hassle-free check in procedure.
• Pilots go through regular recurrent training and aircraft are well maintained.
• Flight and ground crew have been strictly trained to ensure the safety and wellbeing of guests at all times.
• HEPA filters on all AirAsia aircraft provide hospital grade airflow
  • the vertical downward air circulation in the cabin further prohibits the risk of any infection during flying.

…. With all the uncertainties Covid-19 has provided, one thing I am sure of is that we will return to the skies soon with a more robust and viable business model which isn’t solely reliant on airfares alone as our digital transformation to become the Asean super app of choice is now fast becoming a reality. Tony Fernandes.

To access the full range of travel and lifestyle offerings from AirAsia Group, including online check in services, download the airasia super app before you fly, via the Apple App Store, Google Play Store or Huawei AppGallery.