- Enrich members will no longer be able to collect and redeem Enrich Miles when buying or redeeming flights on Firefly from 1st January 2016 as the partnership between Firefly and Enrich ends on 31st December 2015. Tickets bought by cash or credit card on 31 December 2015, are still eligible to earn Enrich Miles if travel is completed by the end of that day.
You will be able earn miles on codeshare flight between MH/FY even after the cessation of the partnership
Claiming missing Enrich Miles
- If you have earned Enrich Miles from flights before 1st January 2016 that have not been credited to your account, you must claim them within 6 months of your flight date, up to 30th June 2016.
Claims can be made online or you can contact the Call Centre at 1300 88 3000 (within Malaysia) or 603-7843 3000 (outside Malaysia).
Using redeemed flights
If you have redeemed a Firefly flight before 1st January 2016, your redemption ticket is still valid as the last date for members to complete their journey on a Firefly redemption ticket is 30th June 2016. However, once the redemption ticket is issued, no changes are allowed.
More information is available on the Firefly website.