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AirAsia’s A320 fleet affected by software update, fix underway

November 30, 20252 minute read
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AirAsia is currently carrying out preventive maintenance across its A320 fleet in line with the Airworthiness Directive from EASA. This does not only affect AirAsia, but airlines around the world. This is explained in the statement below, issued by the airline on 29th November 2025.

…. In line with the urgent Airworthiness Directive (AD) issued by certification authorities requiring airlines to roll back the software on the Airbus A320 Family, AirAsia Aviation Group (AirAsia) will implement the mandated changes beginning today, 29th November 2025. This directive does not impact its A330 fleet.

In compliance with the AD, AirAsia is prioritising the timely implementation of the rollback and will adjust flight operations accordingly. According to media reports citing Airbus sources, around 6000 aircraft could be impacted globally across the industry.

AirAsia will reach out to directly notify guests on affected flights and service recovery options. Guests are also encouraged to stay updated on their flights via the AirAsia MOVE app (airasia.com/flightstatus), the AskBo chatbot, and their registered email for the latest information.

Bo Lingam, Group CEO of AirAsia Aviation Group reassured passengers that the airline is taking immediate steps to comply with the Airworthiness Directive and the aim is to complete the process within the next 48 hours, while ensuring minimal disruption to affected travellers.

…. We seek our guests’ understanding, as these mandated measures are essential in upholding the highest standards of operational safety. We would also like to thank our engineering teams, who began the process immediately and are working around the clock to complete the required actions.

# AirAsia, technology
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