Jetstar check-in, bag drop and boarding times have all been tightened from 23rd May, to improve reliability and on-time performance.
The AirAsia Super App check-in has been well accepted by travellers and will be adopted network wide.
AirAsia is now charging counter check-in fees at selected airports & countries, to encourage use of contactless technology.
Additional contactless procedures have been added to airport kiosks for @AirAsia travellers at klia2. To be progressively added at other airports.
Malaysia Airlines has implemented some minor check-in counter changes at KLIA to streamline passenger movement. The changes are effective from 7th August 2019 and will mainly benefit International passengers.
Facial-recognition is in use at Shanghai’s Honhqiao Airport as the basis of the new automated check-in system.
Self Bag Drop machines have been successfully installed at Kuala Lumpur international Airport klia2. They are now in operation and should make your AirAsia check-in faster.
AirAsia’s Travel Advisory for the upcoming holiday travel period is a reminder to all travellers of how they can make their travel experience easier.
AirAsia X passengers checking in at Gold Coast Airport must now use check-in kiosks for check-in, printing of boarding passes and self-tagging of baggage.