Malaysian airlines are making refunds and credits progress, but available flights are still well below pre-pandemic levels.
Making a Covid-cancelled flight claim can be a challenge as not all offer the same terms and making sense of them can be difficult.
Over 90% of AirAsia refunds arising from Covid-19 flight cancellations have already been disbursed.
AirAsia has extended their Credit Account validity for tickets made on or before 17 April 2020.
Claiming ticket refunds and making flight changes is stressful, especially during Covid-19. Most airlines are being proactive, but many are having trouble with agents.