Making a Covid-cancelled flight claim can be a challenge as not all offer the same terms and making sense of them can be difficult.
Thai AirAsia X (XJ) offers unlimited flight changes or two-year valid credit account option for passengers affected by prolonged travel restrictions.
Can’t use your AirAsia Credit Account because of travel restrictions? Validity period has been extended the to three years from issue date.
Now you can get Same Day Credits when AirAsia cancels your flight. There are terms and conditions and you must have a BIG member account.