October 8, 2021Malaysia Airlines customer service with 15belowLook out for an enhanced customer experience as Malaysia Airlines customer service is automated in partnership with industry leader 15below.
July 8, 2020oneworld customer information portal goes liveThe new oneworld customer information portal provides passengers the latest updates on the health and well-being while travelling.
April 2, 2020Having trouble getting AirAsia Customer Service?Trying to contact AirAsia Customer Service to cancel a ticket or change flight dates? The statement from the airline may help.
March 7, 2018Customer Happiness focus in new AirAsia Customer CareCustomer Happiness Improvement is the focus of AirAsia's new customer service initiative, working with a global CRM leader.
March 2, 2017Positive growth for Malaysia Airlines continues, passengers benefitPositive growth is seen in Malaysia Airlines' restructuring, with many customer focused improvements.
May 5, 2016Malaysia Airlines introduces new Passenger Service SystemThe introduction of a more efficient Passenger Service System via a deal with Amadeus, is expected to bring positive benefits to passengers as part of the Malaysia Airlines restructuring.