October 8, 2021
Malaysia Airlines customer service with 15below
Look out for an enhanced customer experience as Malaysia Airlines customer service is automated in partnership with industry leader 15below.
July 8, 2020
oneworld customer information portal goes live
The new oneworld customer information portal provides passengers the latest updates on the health and well-being while travelling.
April 2, 2020
Having trouble getting AirAsia Customer Service?
Trying to contact AirAsia Customer Service to cancel a ticket or change flight dates? The statement from the airline may help.
March 7, 2018
Customer Happiness focus in new AirAsia Customer Care
Customer Happiness Improvement is the focus of AirAsia's new customer service initiative, working with a global CRM leader.
March 2, 2017
Positive growth for Malaysia Airlines continues, passengers benefit
Positive growth is seen in Malaysia Airlines' restructuring, with many customer focused improvements.
May 5, 2016
Malaysia Airlines introduces new Passenger Service System
The introduction of a more efficient Passenger Service System via a deal with Amadeus, is expected to bring positive benefits to passengers as part of the Malaysia Airlines restructuring.
