Look out for an enhanced customer experience as Malaysia Airlines customer service is automated in partnership with industry leader 15below.
The new oneworld customer information portal provides passengers the latest updates on the health and well-being while travelling.
Trying to contact AirAsia Customer Service to cancel a ticket or change flight dates? The statement from the airline may help.
Customer Happiness Improvement is the focus of AirAsia’s new customer service initiative, working with a global CRM leader.
Positive growth is seen in Malaysia Airlines’ restructuring, with many customer focused improvements.
The introduction of a more efficient Passenger Service System via a deal with Amadeus, is expected to bring positive benefits to passengers as part of the Malaysia Airlines restructuring.