May 24, 2019
No more hidden airfare charges in Malaysia
Hidden airfare charges can be a big shock when you find a 'cheap' fare that suits your budget, because they can 'bump up' the final price by a lot. No more for Malaysian bookings!
April 10, 2017
Consumer rights for air travellers : 8 things to know
Your consumer rights as an air traveller are just as important as they are when you purchase any other goods or services.
December 2, 2016
Aussie airlines drop pre-selected booking options
In the last two days, three of Australia's major airlines have finally dropped pre-selected optional extras during the booking process.
November 18, 2015
Australian airlines booking & service fees found to be misleading
Court finds that the "drip pricing" strategy of adding a booking fee to low priced airfares contravenes Australian Consumer Law.
February 21, 2014
ACCC announces drip pricing crackdown
Seasoned economy travellers are familiar with the oft-used "drip pricing" strategy employed by airlines (both budget and full-service) to maximise their revenues, and your ticket price. For those less familiar, the total price you are presented with at the end of a ticketing process can be much larger than what you thought you were going to pay when you started.
