Posts Tagged ‘consumer rights’
Hidden airfare charges can be a big shock when you find a 'cheap' fare that suits your budget, because they can 'bump up' the final price by a lot. No more for Malaysian bookings!
Consumer rights for airline passengers have been slow in coming in some countries. The Montreal Convention is the guiding principle in the development of Consumer RIghts frameworks.
In the last two days, three of Australia's major airlines have finally dropped pre-selected optional extras during the booking process.
Court finds that the "drip pricing" strategy of adding a booking fee to low priced airfares contravenes Australian Consumer Law.
Seasoned economy travellers are familiar with the oft-used "drip pricing" strategy employed by airlines (both budget and full-service) to maximise their revenues, and your ticket price. For those less familiar, the total price you are presented with at the end of a ticketing process can be much larger than what you thought you were going to pay when you started.