consumer rights

In the last two days, three of Australia’s major airlines have finally dropped pre-selected optional extras during the booking process.

Court finds that the “drip pricing” strategy of adding a booking fee to low priced airfares contravenes Australian Consumer Law.

Seasoned economy travellers are familiar with the oft-used “drip pricing” strategy employed by airlines (both budget and full-service) to maximise their revenues, and your ticket price. For those less familiar, the total price you are presented with at the end of a ticketing process can be much larger than what you thought you were going to pay when you started.