UPDATED: Eligible travellers have all received emails with their AirAsia X travel vouchers valid to use for 5 years from date of issue.
AirAsia X clarifies that passenger entitlements will be honoured with travel credits, to be used for future flight ticket purchases when flights resume.
An AirAsia X reset is in the works after agreements reached with creditors. AAX passengers with unused bookings can now hope to receive travel credits.
An AirAsia X restructure in the works aims to see a leaner but viable long haul carrier back in action as soon as borders reopen.